GDPR Compliance

GDPR Compliance Notice

1. Our Commitment to Data Privacy

Auto Elite Look (“we”, “our”, “us”), based in Switzerland, processes personal data in compliance with the General Data Protection Regulation (EU) 2016/679 (GDPR) for visitors and customers in the European Economic Area (EEA).

Although headquartered outside the EU, we handle your data lawfully, transparently, and with full respect for your rights under GDPR.

2. Scope

This notice applies to any EU/EEA individual who interacts with:

  • Our website autoelitelook.com
  • Vehicle inquiry or purchase forms
  • Newsletter subscriptions
  • Customer support communications

3. Legal Bases for Processing

We rely on these GDPR legal bases:

  • Consent – for newsletter sign-ups and non-essential cookies
  • Contract – to fulfill vehicle purchase agreements and service contracts
  • Legal obligation – for accounting and tax record-keeping
  • Legitimate interest – to improve our service, website functionality, and security

4. Your Rights Under GDPR

As an EU/EEA data subject, you may:

  • Access your personal data
  • Rectify inaccurate or incomplete information
  • Erase data (“right to be forgotten”)
  • Restrict or object to processing
  • Data portability – receive your data in a structured format

5. Data Transfers Outside the EU

All personal data is stored on secure servers in Switzerland. Switzerland benefits from an EU adequacy decision, ensuring equivalent data protection standards.

6. Data Retention

We retain personal data only as long as necessary for the purposes collected, including:

  • Sales contracts and invoices: 6 years
  • Customer service records: 2 years after last contact
  • Marketing consents: 12 months

7. Data Protection Officer

Our appointed Data Protection Officer oversees GDPR compliance:

📩 Data Protection Officer
📧 info@autoelitelook.com

8. Supervisory Authority

If you believe your rights under GDPR have not been respected, you may lodge a complaint with your national Data Protection Authority.