Terms & Conditions

1. Introduction

Welcome to Auto Elite Look (autoelitelook.com). By accessing our site or engaging our concierge, acquisition, or consignment services, you agree to be bound by these Terms & Conditions. Please read them carefully.

2. Our Services

Auto Elite Look offers luxury vehicle sourcing, certified reconditioning, transport coordination, and white-glove delivery. We may modify, suspend, or discontinue any service at our discretion, with notice where required.

3. Ordering & Purchase

All purchases and consignment agreements require a signed service confirmation. Vehicle availability is subject to prior sale. Pricing and fees are quoted in Swiss francs (CHF) and exclude VAT and third-party costs.

4. Intellectual Property

All content on this website—text, images, logos, designs—is the property of Auto Elite Look and protected by Swiss and international copyright laws. You may not copy or redistribute without express written permission.

5. Code of Conduct

You agree not to misuse our services for unlawful purposes. Harassment, fraud, or any conduct that harms our reputation will result in immediate termination of services.

6. Refunds & Cancellations

If you are dissatisfied with a one-time service (e.g., Essential Concierge) you may request a full refund within 7 calendar days of payment. For Full-Service Acquisition, cancellation requests must be made in writing at least 14 days before vehicle delivery; a 50% service fee applies thereafter. To request a refund or cancellation, email info@autoelitelook.com with your order details.

7. Limitation of Liability

Auto Elite Look is not liable for indirect, incidental, or consequential damages arising from our services. Our liability for direct damages is capped at the total fees paid for the affected service.

8. Privacy & Data

We handle your personal data in accordance with our Privacy Policy and applicable Swiss data protection laws. By using our services you consent to that policy.

9. Governing Law

These Terms & Conditions are governed by Swiss law. Any disputes shall be submitted to the courts of Lausanne, Switzerland.